Four million overcharged due
to energy billing
June 8, 2016
UK gas and electricity
customers overpay an estimated almost £300m, according to industry
BAAA Associate Spotlight: Utility Revenue Recovery Specialists,
URRSI is featured in the Bay
Area Apartment Association Bayline e-magazine on page 6.
Burlington Electric finds more billing
errors November 11, 2014
Burlington Electric Department
uncovers problems with meters that resulted in over-billing an dunder-billing of customers.
Investigation launched into high Pasco water
bills October 11,
County office receives complaints from about 150 water customers who
believe they were overcharged by Pasco Utilities.
Thousands of Customers Overcharged in LADWP Billing
Error November 22,
LADWP and its new billing system are under fire after thousands were
overcharged on their monthly bills, some by thousands of dollars.
Sarasota utility billing fiasco has fallout June 1, 2013
Sarasota County Utilities Director resigns after failing to report that the attempt to
correct a major billing fiasco went fantastically wrong. The utility had billed customers incorrectly for
services they did not receive and in an effort to make corrections, they provided nearly $100,000 to
customers not entitled to refunds.
Family paid for streetlights for 25 years
August 15, 2012
A Connecticut woman paid for the electricity for two street lights for 25
years. Her utility company initially declined to reimburse her until she contacted two state
agencies. She ultimately received a refund check for over $10,000 for the charges and
Utility Madness: The $1.3M Electric
Bill June 25, 2012
Utility customers find
themselves on the receiving end of outrageous and clearly wrong utility bills.
More than 100,000 Austin Energy customers hit by billing
errors from $55 million IBM system February
Roughly 1 in 4 customers has experienced a problem due to the malfunctioning bill
collection system. Some customers went months without receiving a utility bill, while others have been
charged multiple times. Some businesses that owed about $300 were charged $30,000 or even
Don't delay - contact Utility Revenue Recovery Specialists,